Find a Freelance Infrastructure Technician from ravi teja's blog

The Infrastructure Technician is an IT professional who delivers technological support to external and internal customers. Technicians enable customer success in assisting client utilization of technology in their jobs at home or at the office. They use several tools for solving technical problems and for managing client issues.

This network technician is responsible for the following essential duties:

  • Monitor network performance and troubleshoots problem areas as required
  • Oversee network traffic along with LAN and WAN installation
  • Inspect LAN and WAN infrastructure for problems
  • Design and install high-functioning computer network connections including cabling
  • Address and solve system failures to increase network uptime
  • Evaluate network functionality and create data backups
Technicians respond to user requests and service desk referrals when troubleshooting computer software, hardware, peripherals or production-related equipment issues. They prioritize issues based on complexity, urgency and potential negative impact on an organization. They track and document all incidents until the issue gets resolved.

Read More : Find a Freelance Infrastructure Technician

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By ravi teja
Added Oct 11 '18



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